| Contract Name
& No |
Miscellaneous
Computer Products and Accessories, VA-040227-DALY |
| Issuing Agency |
Commonwealth of
Virginia, Virginia Information Technologies Agency (VITA)) |
| Contract Goals
and Scope |
Statewide contract
for Authorized Users to purchase Miscellaneous Computer
Products and Accessories along with the associated services
and software. |
| Authorized
Users |
All State
Agencies, Institutions of Higher Education, Municipalities,
County Governments, Cities, K-12 Educational Institutions, and
Other Public Entities. Please ask about Personal
Purchases by State Employees, Faculty, Staff, and
Students. Please call for details. |
| Products
Proposed |
Product categories
include but are not limited to: Printers, Memory, Monitors,
Projectors, Power Supply and Protection, Networking
Accessories, Optical and Storage Devices, Input Devices, PDAs,
Scanners, Processor Upgrades, Cables, Expansion Cards,
Cameras, and Other Peripherals. |
| Sale Price and
Product |
Customer price is
calculated by applying a discount percentage tot eh suggested
retail price. Please visit www.daly.com
or www.eva.state.va.us
web site for prices and product availability. |
| Ordering
Methods |
Each
Authorized User is responsible for placing its own orders, which may
be written purchase order, telephone, fax or computer on-line
systems.
|
| Shipping &
Delivery |
Product delivery
is FOB Destination. Inside and desk side delivery may be
an extra charge. Freight will be charged for personal
purchases. |
| Installation |
Installation is
not included in the base price. Please inquire about
installation services and inside deliveries. |
| Payment Options |
Authorized check, electronic
funds transfer, or with authorized procurement (charge) card. |
| Contract
Information |
Daly Computers
National Corporate Headquarters
22521 Gateway Center Drive
Clarksburg, MD 20871 |
| Sales Support |
For quote request,
product availability, configurations, and technical questions:
Tel (301) 670-0381 Option 2
Tel (800) 955-DALY Option 2
Fax (301) 963-1516
Email: vasales@daly.com
Web Site: www.daly.com
Hours: 8am to 5pm EST |
| Technical
Services |
For post sales
warranty services and technical support.
Help Desk / Call Center
Tel (888) DALY-TEC
Email: support@daly.com
Hours: 8am to 7pm EST |
| Warranty |
All products come
standard with manufacturer's warranty |
| Product Return |
Customers
have the right to return product if the shipment arrives defective,
if the shipment arrives damaged or if the shipment is improperly
filled. In addition, if
any product is to be returned to a Contractor for failure of
performance, the Contractor will, at the Commonwealth’s
discretion, refund all amounts paid to the Contractor for such
product or replace the product, and the following shall apply:
-
Within
twenty (20) days of written notification by the using Authorized
User, the Contractor will make arrangements for the return of
the product.
-
All
shipping and insurance costs will be borne by the Contractor.
-
Contractor
will be liable for damages to the product, unless caused by fault or
negligence of the Agency that occur during the return process.
-
If
the product is returned to the Contractor for any other reason, then
the Agency will be responsible for all costs associated with the
preparation of the product for shipping, and for shipping costs to
the Contractor’s nearest service location.
Properly
filled orders that are unopened, in good condition, completely
sealed, and not opened may be returned within 21 days of
receipt of the product. A restocking fee may be assessed
and the customers will be responsible for all shipping and
insurance costs. The Contractor may waive the restocking
fee on a case-by-case basis.
For
all product returns, the customers must first obtain a return
merchandise authorization (RMA) number from the Contractor
prior to the return of the product.
|
| Product Catalog |
Complete product
catalog may be downloaded or available on CD format.
Call for hard copy product catalog. |
|
|
