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RMA Request Form

 

Downloadable format

This RMA Request Form is not an authorization to return any product. This form is used only as a request to obtain an authorized RMA number. An authorized RMA number must be issued prior to shipping any products back. All Daly Computers RMA numbers are valid for 10 days. Products received after 15 days or with unreported physical damage to the product(s) will be refused. In addition, Daly Computers reserves the right to refuse any product returns that differ from the information contained on this form. Over/under shipments must be reported immediately. You will be contacted by a Daly representative within 24 hours of submitting this form (not counting weekends). You can either complete this form online or by using the downloadable form, fax it back to (301) 556-4243 or email the form to RMA@daly.com.

Date: *Contact Name:
Customer No: *Phone No:
Organization Name: Fax No:
Daly Sales Rep: *E-Mail:
Daly Invoice No: Customer PO No:
Daly Sales Order No: Address:
Credit/Exchange: Credit     Exchange  
     

Reason Code Product Box Condition Code
Over/Under Shipment Packing Slip Required* 1 Unopened Box - New/Complete   A
Wrong Product Ordered*   2 Box Opened - New/Complete   B
Wrong Product Shipped* Packing Slip Required* 3 Box Opened - Used   C
Other*   4 Other*   D
           
*Explanation Required Below     *Explanation Required Below    

Customer Explanation/Comments:

MFG Part No.
To be Returned
Qty Reason
Code
Box Condition
Code
Serial No. Daly Internal
Use
 
 
 
 

Exchange MFG Part No. Qty Daly Internal Use      
     
       
       
       
 

Please print out a copy of the form for your record.


----------  For Daly Internal Use Only  ----------

Return Method         Date
Customer Returning       Sales Rep  
Sales Pickup       Sales Manager  
Vendor Call Tag       Approved:  
Daly Call Tag          

RMA #     Replacement Order #