Enterprise Solutions
Professional & Technical Services
Technology acquisition, management, and maintenance are among the most significant investments for today’s enterprise. Daly is committed to providing the solutions, advice, and quality of service our customers require to meet their mission demands.
An array of key services
Daly's Technical Services Organization (TSO) has a full complement of subject matter experts, engineers, project managers, and field technicians. Our services portfolio addresses a wide variety of critical areas, including:
- 24/7 help desk and call center in Maryland
- Cloud computing
- Custom programming and Web services
- Exchange and network migration
- Facility and asset management
- Implementation services
- Managed services
- Network and security assessment
- Onsite and remote network management
- Project management
- System architecture and design
- Technical staff augmentation
- Tracking and monitoring
Daly monitors and measures performance to determine overall quality and performance trends. Our service measurements and metrics are based on qualified and quantifiable service data. By meticulously tracking tasks and delivered services, we are able to provide repeatable and successful results.
Daly also tracks and monitors all contracts, projects, and service activities, adhering to strict procedures, contract terms and conditions, service level agreements, and escalation procedures to ensure all facets of a given project are properly tracked, delivered, and managed.
Partnering with industry leaders
Daly is certified as an authorized service center for some of the industry’s leading manufacturers, including Aruba® Networks, Brocade, IBM®, Hewlett-Packard®, Lenovo®, SMART™ Technologies, and VMware®, among others.
Daly service offerings
For a complete list of Daly service offerings, see Enterprise Solutions ›